“I need a clinical background to own an agency.”
You don't. You need the right people around you — leadership is the skill that matters most.
Free Webinar Class Series
Home HealthCare AgencyClass Series
Your roadmap to launching, growing, and succeeding in home health — no clinical background required. Hosted live by Natasha Mays.
Thursdays · 7PM EST
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Next Live Class:::
Doors open in
03
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Hours27
Minutes28
SecondsThursday, August 13 · 7:00 PM EST · Live on Zoom
#AskTasha✦
Thursdays @ 7PM EST✦
Free To Attend✦
Launch · Grow · Succeed✦
Home Health Care Agency Class Series✦
Turn Your Passion Into Purpose✦
#AskTasha✦
Thursdays @ 7PM EST✦
Free To Attend✦
Launch · Grow · Succeed✦
Home Health Care Agency Class Series✦
Turn Your Passion Into Purpose✦
The Truth
Why most people stay stuck
Three misconceptions keep aspiring agency owners in research mode for years. Let's clear them — right now.
“Medicare is the only way to make money.”
There are 3 distinct payer doors — and Medicare is actually the slowest to access.
“I need everything figured out before I start.”
Sequence is the goal, not perfection. Take the next right step.
This Week's Class
This week's syllabus
A living curriculum — refreshed every week. Here's exactly what we'll cover in the next live session.
Thursday · 7PM EST
01
Know Your Industry Terms
NPI · NPPES · CAQH · OIG — the four credentials that define your credibility as an agency owner.
- NPI — your agency's 10-digit billing identity. No NPI = no billing.
- NPPES — the federal database where you register; keep it updated or claims stall.
- CAQH — one profile unlocks countless payer relationships. Re-attest every 120 days.
- OIG — screen every hire against the exclusion list before hiring and monthly after.
The Blueprint
Your 7-step launch roadmap
You don't need everything figured out — you need to take the next right step, in the right order. Sequence is the strategy.
- Step 01
Choose Your Lane
Decide your payer focus — Private Pay, Medicaid, or Medicare — based on budget, timeline, and market.
- Step 02
Research State Rules
Understand your state's licensing, Certificate of Need, and inspection requirements before anything else.
- Step 03
Legal & Insurance
Form your LLC and secure the general liability, professional, and bonding policies you're required to carry.
- Step 04
Policies & Staffing
Build your operational procedures, competency assessments, and a realistic caregiver staffing plan.
- Step 05
Systems & Documentation
Stand up scheduling, EVV, billing, payroll, and client/employee records so nothing falls through the cracks.
- Step 06
Credentialing
Secure your NPI, register in NPPES, activate CAQH, and complete payer enrollment and screening.
- Step 07
Launch & Operate
Market to case managers and referral sources, complete your first intakes, and run — not just open — your agency.
Self-Assessment
Are you really ready?
Most people think they're ready. Answer honestly — the ten questions below will tell you the truth.
0/10
01Are your policies, forms, intake documents, and compliance files complete and ready to use?
02Do you clearly understand which licenses, registrations, and insurance your agency needs before accepting clients?
03Are you Medicaid-ready — enrollment, waiver programs, credentialing, billing, and managed care contracting?
04Do you have a clear process for recruiting, screening, onboarding, training, and retaining caregivers?
05If five clients called today, could you complete intake, assign caregivers, build care plans, and begin care?
06Do you have a real marketing and referral strategy for case managers, hospitals, and private-pay families?
07Do you have systems for scheduling, EVV, payroll, billing, records, and compliance monitoring?
08Do you understand your costs, caregiver pay, reimbursement rates, margins, and working capital needs?
09Could you confidently respond today if a regulator requested employee files, client records, or proof of compliance?
10Are you ready to operate — not just open — once the license is approved and clients begin calling?
20+
Years Experience
Your Host contact@gotoasktasha.com
Natasha Mays
Strategy. Structure. Launch Clarity.
More than two decades of executive leadership in human resources, organizational development, regulatory compliance, and business operations — leading multi-site teams for GE, Scientific Games, InterContinental Hotels Group, Delta Apparel, and Schindler Elevator. As a healthcare entrepreneur and trainer, she builds home care organizations, caregiver training programs, compliance systems, and operational playbooks that actually work.
Home care & healthcare agency development
Medicaid readiness & regulatory compliance
Leadership & workforce strategy
Caregiver training & staff development
Policy, procedure & operational systems
Recruitment, retention & organizational growth
MBA Marketing · BA Psychology
Clark Atlanta University
Green Belt Certification
University of Michigan
Free Download
The Launch Blueprint
Grab the complete guide from our latest class — everything you need to understand a home health agency, no clinical background required. Drop your email and it's yours instantly.
- The 4 must-know credentials (NPI · NPPES · CAQH · OIG)
- All 3 payer pathways compared side-by-side
- Documentation checklist from intake to billing
- The 7-step launch roadmap
#AskTasha
The Home Care Agency
Launch Blueprint
PDF Guide
Questions
Frequently asked
Everything you need to know before you join us live.
Turn Passion Into Purpose
You didn't come this far to stay stuck in research mode.
Let's build your vision — together, the right way, in the right order. Join us live and make an impact that builds your legacy.
#AskTasha · Thursdays @ 7PM EST